Increasing Efficiency is Your Best Route to Employment Security

The cheapening of any article in common use almost immediately results in a largely increased demand for that article. Take the case of shoes, for instance. The introduction of machinery for doing every element of the work which was formerly done by hand has resulted in making shoes at a fraction of their former labor cost. Now almost every man, woman, and child in the working classes buys one or two pairs of shoes per year, and they wear shoes all the time. Formerly, each workman bought perhaps one pair of shoes every five years, and went barefoot most of the time, wearing shoes only as a luxury or as a matter of the sternest necessity. In spite of the enormously increased output of shoes per workman, which has come with shoe machinery, the demand for shoes has so increased that there are relatively more men working in the shoe industry now than ever before. The workmen in almost every trade have before them an object lesson of this kind, and yet, because they are ignorant of the history of their own trade, they still firmly believe, as their fathers did before them, that it is against their best interests for each man to turn out each day as much work as possible. Under this fallacious idea, a large proportion of workmen deliberately work slowly so as to curtail their output. Almost every labor union has made, or is contemplating making, rules which have for their object curtailing the output of their members. Those men who have the greatest influence with the working people, the labor leaders, as well as many people with philanthropic feelings who are helping them, are daily spreading this fallacy and at the same time telling them that they are overworked. -Frederick Winslow Taylor, The Principles of Scientific Management (1911) From the time I was 18 until I was about 27, I spent most of my summers working as an asphalt sealant and maintenance contractor around Detroit, Michigan. One of the main jobs I did involved putting an asphalt sealant on parking lots and driveways. At the beginning of my first summer doing this work, I used to purchase the sealant in five-gallon pails. Then I starting purchasing the sealant in 55-gallon drums and installing a pipe on the drums to drain [Read more]

Can You Be Trusted?

Can you be trusted? This is more important than any other single question. Regardless of how motivated you are, regardless of where you went to school, regardless of your work history, if you slip up in this area, you might as well forget about a good career in any profession. Certainly, there are many people who rise quickly by playing fast and loose with the rules. I’ve seen this more times than I can count during my career. Nevertheless, when all is said and done, no matter how far an individual gets, they almost always come [Read more]

Add Value at Every Turn

At the start of my career in the employment industry, I worked primarily with attorneys who’d come from some of America’s top law firms, and who were seeking the highest-paying jobs at the best firms. In working with these individuals, many of whom held top credentials from prestigious law schools, I very quickly identified two types of people: (1) people who worked hard to get where they were, and who would continue to do so because of their work ethic, and (2) people who believed that, because of what they’d already achieved – admission to a top school, securing a job in a top law firm – they were owed success. Over the years I became very astute at identifying these different types of people. Generally, people who feel they’re owed success often act as though they don’t need to impress their superiors, or work as hard. Their careers tend to be marginal and organizations [Read more]

Your Job is a Game: Make Your Opponents External

After being in the workforce for many years, I’ve come to realize that all of our jobs are, quite simply, games. In every job you have ever had you are part of a game. Your ability to play the game and be part of the team will determine your success or failure. The ability of your employer to externalize the game and the opponent will determine the success or failure of the enterprise. Games consist of rules, freedoms, barriers, and opponents. Every organization has a certain set of rules by which it operates. These rules determine how [Read more]

Your Ultimate Goal: How You Can Find Job Security

One of the worst things that can happen to people is getting fired from a job with no notice whatsoever. It can be devastating to lose your source of income unexpectedly, especially in a contracting economy. Losing a job can color our perspective on the world and our future. Going forward, we have a difficult time allowing ourselves to ever feel secure again. We believe that things can change in an instant and that we might be suddenly out of a job again. This fear of sudden job loss is something that many people who have [Read more]

Watching for Waste in Your Job

Several years ago I was moving from one house to another, and I hired three day laborers from outside of a U-Haul branch, where I had rented a truck. One of the workers was a man with a strong European accent, who seemed very intense. He worked as fast as he could–practically running as he moved things out of my house and into the truck. He also frequently burst out in a paranoid type of shouting at the other two men, talking about how they needed to be more careful or they might scratch or dent a [Read more]

To Succeed in Any Job You Need to Create Work

To be denied the right to work is to be denied the right to participate in the society in which we live. It is for this reason that having the opportunity to work is probably the most important part of your existence. Work is not something to be detested; instead, it is a path to mental and economic stability, happiness, and purpose in our lives. To be around people who think otherwise is never in your best interest. To associate work with something negative is also never in your best interest. The most important of [Read more]

How to Survive and Succeed in Your Job

Working in a company or any organization is often competitive and scary. The reason that it can be so scary is because around you there are so many unknowns, and there is so much information that you do not have access to. Having access to information, both about how to perform your job and also about the state of the company you work for, is crucial to your survival. I love to read the business section of the paper each day. While I am not an investor, I think someone who is familiar with the field could make [Read more]

Communicate Your Value: How to Get a Job and Keep It

One of the best ways to realize the importance of communication is through simple services, such as getting a shoeshine, ordering hotel room service, or taking advantage of valet parking. In these situations the people providing the service must act quickly to show their value and win a large tip. If they fail to show their value, they risk selling themselves short and losing out on the extra cash. You can always tell how good someone is at these sorts of jobs because they communicate their value, or lack thereof, usually early on in their interactions. Several years ago I was getting my shoes shined at a Washington, DC airport. As the shine progressed, I noticed I was being treated to a ridiculous amount of attention. The man used a modified common contractor’s drill to buff my shoes, in addition to other specialized tools. He painted the heels with what appeared to be an artist’s brush and, as the shine progressed, it was one thing after another like this. Finally, towards the end of the shine, he sprayed something on my shoes, took out a match, and very briefly lit them on fire! It was the strangest thing I had ever seen. He put out the fire in less than a second and made a statement about how this would really make a major difference in the shine. The shoes ended up looking fantastic and I gave the man a giant tip. I’m sure he got tips like that all day long. The shoeshine man did everything he could to communicate his value. Communicating our value is something we all must do to keep our jobs. We must also do the same in order to get jobs. Imagine if this man interviewed for a shoeshine position and described his approach to the job. Imagine an average shoeshine man doing the same. Who would you hire? One of the biggest mistakes people often make when interviewing for jobs (or in their current jobs) is failing to communicate their value frequently and in detail. This kind of communication is one of the most important things in our careers. If you go above and beyond the call of duty on a daily basis, or have become aware of cost-saving measures or new sources of [Read more]

Concentrate on Your Product

When I was growing up I used to spend most weekends with my father. Like most fathers I knew, my dad loved to watch sports. Football was always on during the season, and he always seemed most interested in college sports. I have always been quite amazed by college football because of the high level of enthusiasm that students, alumni and others have for it. My mother went to the University of Michigan, my father attended law school there for some time, my grandfather went there, and my grandmother got a masters degree there as well. [Read more]

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